# Terms and Conditions
**Effective Date:** July 5, 2026
**Last Updated:** July 5, 2026
Welcome to **ichelon.org** (the “**Site**”), operated by Ichelon Consulting Group, doing business as “Ichelon Pharma” (“**ICG**,” “**we**,” “**us**,” or “**our**”). These Terms and Conditions (“**Terms**”) govern your access to and use of the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.
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## 1. About Us
**Ichelon Consulting Group**
461, 4th Floor, JMD Megapolis IT Park, Sohna Road, Sector 48, Gurugram, Haryana, 122018, India
Phone: +91-7042814019
Email: sales@ichelonconsulting.com
ICG provides scientific writing, medical writing, medical and scientific communications, safety documentation and risk reporting, pharmacovigilance and quality-assurance support, and related compliance and technology services to pharmaceutical and life-sciences organizations (“**Services**”).
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## 2. Use of the Site
### 2.1 Permitted Use
You may use the Site to learn about our Services, request information, and contact us regarding potential engagements. You agree to use the Site only for lawful purposes.
### 2.2 Prohibited Conduct
You agree not to:
– Use the Site in any way that violates applicable law or regulation
– Attempt to gain unauthorized access to the Site, our systems, or related networks
– Introduce viruses, malware, or other harmful code
– Scrape, data-mine, or use automated systems to extract content without our prior written consent
– Misrepresent your identity or affiliation when contacting us
– Interfere with or disrupt the Site’s operation or security
We reserve the right to restrict or terminate access for anyone who violates these Terms.
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## 3. No Professional or Regulatory Advice via the Site
The content on this Site (including service descriptions, capability overviews, blogs, whitepapers, infographics, and similar resources) is provided for **general informational purposes only**. It does not constitute regulatory, legal, medical, or professional advice, and should not be relied upon as a substitute for a formal engagement, signed agreement, or professional consultation with ICG or any other qualified advisor.
Any actual scientific writing, medical writing, pharmacovigilance, or compliance services are provided solely under the terms of a separate, signed statement of work or service agreement between ICG and the client, which will govern the scope, deliverables, confidentiality, data handling, and liability for that engagement — not these Terms.
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## 4. Intellectual Property
All content on the Site — including text, graphics, logos, images, infographics, whitepapers, framework names, and the overall design and layout — is the property of ICG or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
You may view and download content from the Site for your own personal, non-commercial, informational reference only. You may not reproduce, distribute, modify, publicly display, republish, or create derivative works from any Site content without our prior written consent.
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## 5. Third-Party Links
The Site may contain links to third-party websites (e.g., LinkedIn) for your convenience. We do not control and are not responsible for the content, accuracy, or practices of any linked third-party site. Inclusion of a link does not imply endorsement.
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## 6. Submissions and Communications
Any information, enquiry, message, or material you submit to us through the Site (e.g., via a contact form) is subject to our [Privacy Policy](/privacy-policy). Please do not submit confidential client, patient, or clinical trial data through general Site contact forms; such data should only be shared under a signed confidentiality or service agreement.
By submitting an enquiry, you confirm that the information you provide is accurate and that you have the right to share it with us.
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## 7. Disclaimers
### 7.1 “As Is” Basis
The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability.
### 7.2 No Guarantee of Accuracy
While we strive to keep Site content accurate and up to date, ICG makes no representation or warranty that the information on the Site is complete, current, or error-free. Regulatory, scientific, and industry standards change frequently, and content may not reflect the latest developments.
### 7.3 Availability
We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free, and we are not liable for any resulting loss or damage.
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## 8. Limitation of Liability
To the maximum extent permitted by applicable law, ICG, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your access to or use of (or inability to use) the Site, even if advised of the possibility of such damages.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
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## 9. Indemnification
You agree to indemnify and hold harmless ICG and its officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your violation of these Terms or your misuse of the Site.
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## 10. Privacy
Your use of the Site is also governed by our [Privacy Policy](/privacy-policy), which explains how we collect, use, and protect your information. By using the Site, you consent to the practices described there.
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## 11. Changes to the Site or These Terms
We may update, modify, or discontinue any part of the Site, and may revise these Terms, at any time without prior notice. The “Last Updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
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## 12. Termination
We reserve the right to suspend or restrict your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to ICG, other users, or third parties.
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## 13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana, India.
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## 14. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
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## 15. Contact Us
For questions about these Terms, please contact:
**Ichelon Consulting Group**
461, 4th Floor, JMD Megapolis IT Park, Sohna Road, Sector 48, Gurugram, Haryana, 122018, India
Phone: +91-7042814019
Email: sales@ichelonconsulting.com